📌 Frequently Asked Questions (FAQs)
1. How do I place an order?
Simply browse our collection, choose your favorite watch, click “Add to Cart,” and proceed to checkout. Enter your shipping details and complete the payment — it’s quick and secure.
2. What payment methods do you accept?
We accept:
- Bank Transfer (Pakistan):
- Debit/Credit Card
3. How long does shipping take?
Shipping usually takes 7–15 business days, depending on your location. You’ll receive a tracking number once your order has been dispatched.
5. Can I track my order?
Yes! Once your order is shipped, we’ll send you a tracking link via WhatsApp, SMS, or email.
6. Do you offer refunds or exchanges?
Yes. We offer refunds or exchanges if the product is defective or not as described. Please report the issue within 3 days of delivery.
7. Are your watches original?
We offer premium-quality watches that are carefully selected for durability, style, and customer satisfaction. Product quality is clearly mentioned on each product page.
8. Can I cancel my order?
Orders can be canceled within 6 hours of placing them. After that, we start processing and shipping your item.
9. Do you have a warranty policy?
Yes, selected watches come with a limited warranty. Warranty details are mentioned on each product page.
10. How can I contact you?
You can reach us via:
📞 WhatsApp: [0321 4505080]
📧 Email: [kashanstore2001@gmail.com]